Terms of service

TERMS AND CONDITIONS OF SERVICE

Last updated: January 18, 2026

Welcome to ATHENARA BY MARCELA HERNANDEZ. By accessing and making purchases on our website us.athenara.co, you agree to comply with the following terms and conditions of service.

1. ACCEPTANCE OF TERMS

By using our website and making a purchase, you confirm that you have read, understood, and accepted these Terms of Service. If you do not agree with any part of these terms, we ask that you do not use our website.

2. USE OF THE WEBSITE

  • You must be at least 18 years of age to make purchases on our site
  • If you are a minor, you must have permission from a parent or legal guardian
  • You agree to provide accurate, current, and complete information during the purchase process
  • You are responsible for maintaining the confidentiality of your account and password
  • Use of the site for illegal or unauthorized purposes is not permitted

3. PRODUCTS AND PRICES

  • All products are subject to availability
  • We reserve the right to limit quantities of products offered
  • Prices are expressed in US dollars (USD) and may change without prior notice
  • We make our best effort to display product colors and details accurately, but we do not guarantee that the display on your device will be exact
  • We reserve the right to discontinue any product at any time

4. ORDERS AND CONFIRMATION

  • When placing an order, you will receive a confirmation email
  • Order confirmation does not guarantee acceptance of the order
  • We reserve the right to refuse or cancel any order for reasons including, but not limited to: product availability, errors in description or price, or issues identified in the payment process
  • In case of cancellation, you will be notified and a corresponding refund will be processed

5. PAYMENT

  • We accept the payment methods indicated on our website
  • By providing payment information, you guarantee that you have legal authorization to use such method
  • All payments must be completed before product shipment
  • Prices include applicable sales tax as required by US law

6. SHIPPING AND DELIVERY

  • Shipping times are estimated and may vary
  • ATHENARA is not responsible for delays caused by the shipping company or situations beyond our control
  • Risk of loss or damage passes to the customer once the product is delivered to the carrier
  • It is the customer's responsibility to provide a correct and complete shipping address
  • We currently ship only within the United States

7. RETURNS AND REFUNDS

Returns and refunds are subject to our Return and Refund Policy published on the website.

8. WARRANTY AND LIABILITY

  • We guarantee that our products are free from manufacturing defects
  • We are not responsible for damage caused by improper use of the product
  • Our liability is limited to the value of the purchased product
  • We are not responsible for indirect, incidental, or consequential damages

9. INTELLECTUAL PROPERTY

  • All website content, including text, graphics, logos, images, and software, is the property of ATHENARA BY MARCELA HERNANDEZ
  • Reproduction, distribution, or use of our content without express written authorization is not permitted

10. PRIVACY

The use of your personal information is governed by our Privacy Policy, which is an integral part of these Terms of Service.

11. MODIFICATIONS

We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately after being published on the website. It is your responsibility to periodically review these terms.

12. APPLICABLE LAW

These Terms of Service are governed by the laws of the United States and the State of Florida. Any dispute will be resolved in the competent courts of Florida.

13. DISPUTE RESOLUTION

In case of any controversy or claim, we ask that you first contact us directly at ventas@athenara.co to attempt to resolve the matter amicably.

14. SEVERABILITY

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. CONTACT

For any questions about these Terms of Service, you can contact us at ventas@athenara.co or visit us.athenara.co